Terms & Conditions

Introduction 

Welcome to Tigerlily Giftstore terms and conditions. Please read this document prior to shopping online with us. By using this website and/or purchasing products off us you agree to be bound by the terms and conditions set out below.

Products displayed on this site can be purchased using a secure online MasterCard and Visa Transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfilment.

Before placing an order, if you have any queries that relate to our terms and conditions, please use our contact form and get in touch.

Disclaimer

Tigerlily Giftstore reserves the right to alter this document, therefore we recommend you view this document whenever you visit our site to be up to date with current terms and conditions.

Tigerlily Giftstore shall not be liable to you or any third parties for any direct, indirect, special consequential or punitive damages allegedly sustained arising out of your access to or inability to access this website. This includes viruses alleged to have been obtained from this website, your use of or reliance on this website or any of the information or materials available on this website, regardless of the type of claim or the nature of the cause of action. By your use of this website, you agree that you are using this website solely at your own risk.

Availability

Our products are subject to availability. We reserve the right to withdraw temporarily or permanently, the website or any part of it; without notice to you.

Pricing

Tigerlily Giftstore is stated in NZ dollars, including GST of 15%. We reserve the right to change any price without warning. We will make reasonable efforts to ensure the integrity of pricing, and update price changes effectively. Advertised specials are only available while stocks lasts

Colours

Every effort has been made to portray the colours of our products that appear on this website as accurately as possible. However, because the actual colours you see depend on the monitor you are using, Tigerlily Giftstore cannot guarantee that your monitor’s display of any colour will be completely accurate

Returns & Replacements

Due to the nature of our products, we will not accept any returned goods unless they have been delivered faulty or damaged. If they are either damaged or faulty, please contact the shop via phone or email within 2 days of receiving goods. We will meet our obligations under the consumer guarantee’s Act to provide a remedy. Under that Act in the first instance we reserve the right to repair or replace the goods. If we are unable to repair or replace the goods a store credit will be issued. We do not have to provide a refund if you have changed your mind about a particular purchase so please choose carefully.

Ordering

All Items on our website were in stock the previous day. Therefore, should a product be sold in store before the website is updated, we reserve the right to cancel your order and refund your payment.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract of purchase exists between us. Once your order has been finalised we will email you a second confirmation of order and dispatch details.

Cancellation

Once you have placed your order and payment has been made you cannot cancel your order so please shop carefully.