Elephant Luggage tag

Click & Collect

Choose the 'Click & Collect' option at checkout, and you will be notified via email when your order is ready for pickup from our Upper Hutt store.

Orders are typically processed on the same day, provided the store is open and the items are in stock.

Shipping Costs & Delivery Times:

Delivery times will vary depending on your location however we usually endeavor to get your order to you within 1-3 working days for urban addresses.

Delivery charges are as follows:

Pricing varies across the country based on the area and whether it is rural. Ensure you select the correct delivery area for accurate shipping costs; otherwise, we will reach out to you for any additional charges. Additionally, orders exceeding 3kgs may incur extra delivery fees, and we will contact you Via email to discuss this.

*WE DO NOT SHIP OUTSIDE NEW ZEALAND, nor to any of the other islands (Stewart, Waiheke, Great Barrier etc)

For ALL larger items: You have the option to personally collect your larger items from our store. Should you choose this, please coordinate with us on the time frames and logistics. Alternatively, we can provide a quote from our preferred shipping carrier. For either option, contact us via call or email to make arrangements.